GCW Partners LLP
(“GCW” or “the Firm”)

Complaints Handling Disclosure

March 2025

You should contact us immediately if you are dissatisfied with any aspect of the investment services provided to you by GCW Partners LLP.

Please write to:
Banshi Patel
1 Chesterfield Street
London
W1J 5JF
UNITED KINGDOM

We take every complaint seriously and your complaint will be handled in accordance with the relevant FCA rules, which may differ depending upon your status, although note that it is GCW Partners LLP’s policy to aim to resolve every complaint fairly and in a timely manner. GCW Partners LLP has a written internal complaints handling policy, as required by the FCA rules. You can obtain a copy of this upon request, and in the event you should have cause for complaint about the investment services that GCW Partners LLP provides to you, a copy of the policy will be sent to you.

In the event we fail to resolve a complaint to your satisfaction, or if we fail to do so within eight weeks of receiving your complaint, you may also be entitled to refer your complaint to the Financial Ombudsman Service:

The Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR
Telephone: 0800 023 4567

Email: complaint.info@financial-ombudsman.org.uk
Website: http://www.financial-ombudsman.org.uk/

Form ADV Part 2A

Form CRS

GCW Partners LLP is an investment adviser registered with the Securities and Exchange Commission.Services and fees of investment advisers and broker-dealers differ, and it is important to understand those differences.Simple tools for researching firms and financial professionals are freely available at www.Investor.gov/CRS, which also provides educational materials about broker-dealers, investment advisers, and investing.

MIFIDPRU Disclosure

Information that we are required to disclose pursuant to MIFIDPRU 8 in the FCA handbook can be found in our annual statements published at Companies House.

SRD II Code

Under COBS 2.2B.5R of the FCA Handbook, the Firm is required to develop and publicly disclose an Engagement   Policy   (per   COBS   2.2B.6R)   and   make   subsequent   annual   disclosures   of   the implementation of that Engagement Policy, OR publicly disclose a clear and reasoned explanation of why the Firm has chosen not to do so.

GCW pursues a number of investment strategies, which in general aim to help individuals preserve and grow their wealth, depending on their risk profiles. In the case of direct investments in companies, GCW may engage with the management of those companies, including voting on matters which we consider material to the interests of our clients. In such cases, our diligence and analysis enable us to form views on the activities, strategy and performance of those companies, and to use our voting rights and access to  management  to  express  these  views.  We  may  also  engage  with  other  shareholders  and stakeholders, where it is appropriate and consistent with our strategy and the interests of our clients. However, many of our investments are in fund vehicles and not direct investments in companies.

We may also engage with other shareholders and stakeholders, where it is appropriate AND consistent with our strategy and the interests of our client(s).  

The Firm is considering its position on an ongoing basis with respect to its obligations above, however, at this point, the Firm does not consider that it is appropriate for it to have a formal Engagement Policy, due to its investment approach and size.

Stewardship Code Disclosure

Under Rule 2.2.3R of the FCA’s Conduct of Business Sourcebook, GCW is required to include on this website a disclosure about the nature of its commitment to the UK Financial Reporting Council’s UK Stewardship Code (the “Code”) or, where it does not commit to the Code, its alternative investment strategy.

The Code is a voluntary code, first published in 2010 and subsequently subjected to updates in 2012 and 2020.  The more recent UK Stewardship Code 2020 (“The Code”), sets high standards by way of Principles which should be applied by asset owners and service providers (in some cases), as well as asset managers, such as GCW.

GCW pursues a number of investment strategies, which in general aim to help individuals preserve and grow their wealth, depending on their risk profiles.  In the case of direct investments in companies, GCW may engage with the management of those companies, including voting on matters which we consider material to the interests of our clients. In such cases, our diligence and analysis enable us to form views on the activities, strategy, and performance of those companies, and to use our voting rights and access to management to express these views.  We may also engage with other shareholders and stakeholders, where it is appropriate and consistent with our strategy and the interests of our clients.  However, many of our investments are in fund vehicles and not direct investments in companies. 

While we agree with the aspirations of the Code, given that many of our investments are in fund vehicles and not direct investments in companies, we have made the decision not to sign up to it formally.  We consider Stewardship issues on a case-by-case basis and, where relevant, make decisions in the best interests of our clients, as we determine using our reasonable commercial judgement. 

We are aware that unauthorised persons purporting to act on our behalf have been contacting individuals to sell certain investment products. We do not cold call potential investors and only provide our services to professional clients, any such call is not from GCW, and you should not part with any money.